As Malaysian businesses continue embracing digital payments, merchants today are required to support a wide range of payment methods at the point of sale, from QR payments and card transactions to e-wallets and emerging digital payment options. This growing complexity has led many businesses to rely on multiple devices such as QR stands, standalone card terminals and soundboxes to complete everyday transactions.
Paydibs NEO addresses this challenge by consolidating multiple payment acceptance methods into a single all-in-one smart terminal, enabling merchants to manage in-store payments more efficiently through one device. Built for micro, small and medium-sized enterprises (MSMEs), NEO reflects Paydibs’ commitment to Payment Inclusion. Beyond Transactions.
With consumers expecting greater flexibility at checkout, NEO enables businesses to accept a comprehensive range of payment methods seamlessly in one place. Merchants can accept dynamic DuitNow QR payments alongside card payments including MyDebit, Visa and Mastercard, as well as e-wallets such as MCash. Besides that, NEO also supports Buy Now Pay Later (BNPL) services, further expanding payment options for customers.
Other than payment acceptance, NEO is designed to deliver a more seamless and intuitive checkout experience for both merchants and customers. It features dual screens for enhanced transaction visibility, a secure card reader supporting contactless payments, a physical keypad, and built-in multilingual voice confirmation for completed transactions. Merchants can also access transaction history directly on the terminal without logging into a separate system, while larger businesses can integrate NEO seamlessly with existing POS systems to create a more connected payment ecosystem.
Engineered for operational reliability, NEO supports both Wi-Fi and SIM connectivity, giving merchants flexible and dependable payment connectivity across different business environments. Powered by a 2,600mAh battery that delivers more than 48 hours of active use, the terminal is certified to PCI DSS, EMV and SIRIM standards, meeting recognised benchmarks for payment security, reliability and compliance.
What’s more? Paydibs NEO is now available with complimentary embedded insurance underwritten by Great Eastern General Insurance, providing eligible businesses with added protection against unforeseen events and greater peace of mind as they operate and grow.
Through a fully digital onboarding process, merchants only need to provide three basic details, including a valid SSM registration number, with approvals typically completed within 60 minutes. The simplified application process significantly reduces the complexity traditionally associated with accessing financial services, enabling SMEs to start accepting digital payments quickly and focus on growing their businesses.
As part of its broader product roadmap, Paydibs will continue enhancing NEO with new capabilities, including embedded financing and deeper integration with Malaysia’s digital payment infrastructure. By bringing together payment acceptance, merchant protection and future-ready innovation in a single solution, Paydibs remains focused on helping businesses operate more efficiently, serve more customers and grow with confidence.
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